Price Policy

THIS AGREEMENT CONTAINS AN ARBITRATION REQUIREMENT AND CLASS ACTION WAIVER. YOUR ATTENTION IS DRAWN IN PARTICULAR TO SECTION H. DISPUTE RESOLUTION AND SECTION G. LIMITATION CLAUSE.

This Price Policy is supplemental to the Terms and Conditions and Online SQE2 Booking Policy. Where inconsistent with the latter, and save where otherwise stated in this policy or Booking Policy, this policy shall prevail. For the avoidance of any doubt, the terms defined in the Terms and Conditions shall apply to this policy save where such terms are inconsistent with any specifically defined herein. 

A. PRICE: INDIVIDUAL ITEMS

(i) SQE2 Practice:   

Mock stations	Abbreviation	£
Client interview	CI	70
Attendance note individually marked	AN IM	120
Attendance note suggested answer	AN SA	35
Advocacy	Adv	120
Matter analysis	MA	120
Legal writing	LW	120
Legal drafting	LD	120
Legal research	LR	120

Note, more specifically the Mock stations are regulated by the respective Online SQE2 Booking Policy depending on your SQE2 setting, and that Booking policy shall prevail where inconsistent with this Price Policy.   

(ii) SQE2 Group Sessions

Skills lectures and group sessions	Abbreviation	£
Live-streamed interactive sessions	LSIS	50
Live-streamed mock (Legal Theatre®)	LT	60-80

Note, the Live-streamed interactive sessions and Live-streamed mocks (Legal Theatre®) are regulated by the SMART EVENTS BOOKING POLICY (LEGAL THEATRE), which shall prevail where inconsistent with this Price Policy. 

(iii) SQE1 Theory: Lectures*

Law lectures and group sessions	Abbreviation	£
Recorded lecture	RL	35-70*
Live revision lecture	LRL	25

*Regular prices range from £35 to £70, with seasonal discounts available.

All the Recorded lectures are broken down into smaller chunks. These are available in the Library section on the platform, together with smart notes and materials for extra reading (such as attachments and references). 

Live revision lectures are interactive live sessions designed to cover law updates, analyse multiple choice questions, and address exam techniques. These sessions typically range from 1 to 2 academic hours, depending on the volume of materials. The lectures occur monthly and are usually focused on a specific subject or a group of related subjects. Students can submit questions in advance and during the session, with priority given to questions submitted in advance. The schedule of the lectures for each stream is displayed on the website. We reserve the right to make changes in the dates and subjects if required. We understand the importance of planning ahead, and will only resort to this in case of dire necessity. It is further regulated by the Smart Events Booking Policy.

(vi) SQE2 Theory: Lectures*

Skills lectures and group sessions	Abbreviation	£
Legal writing lecture	LWL	100
Legal drafting lecture / 1 per area of law (each includes mock questions for self-practice)	LDL	50
Client Interview lecture (including attendance note)	CIL	50
Advocacy lecture	AL	50
Case & Matter Analysis	CMA	35
Legal research (includes 3 mock questions for self-practice)	LR	50

NOTE, LECTURES MAY BE PURCHASED ONLY JOINTLY OR IN ADDITION TO LEGAL THEATRE OR MOCK STATIONS. WE DO NOT SELL THEORY SEPARATELY FROM INDIVIDUAL OR GROUP PRACTICE.  

If you wish to purchase a  LWL, CIL or AL skills lecture, You must also purchase at least one mock in the same skill as the lecture and book it. In the case of drafting lectures: 

• If You purchase all the drafting lectures, You must also purchase, book and handle at least one LD mock in any area of law. 
• If You purchase one or some drafting lectures, You must also purchase, book and handle at least one LD mock in the same areas of law.   

Examples: 

• CIL must be purchased with at least one CI mock session or LT in any area of law.
• AL must be purchased with at least one CI mock session in any area of law.
• LWL must be purchased with at least one LW mock session in any area of law.
• Civil litigation drafting lecture must be purchased jointly with the Civil litigation LD mock session. The same applies to LDLs in other areas of law.
• If you purchase 2 LDLs: Criminal litigation and property LDLs must be purchased jointly with the Civil litigation and Property LD mock sessions.
• If you purchase all LDLs: must be purchased with at least one LD mock session in any area of law.

This mock(s)/LT shall not be subject to any refund.

(iii) Smart Credits (SCs): In order to facilitate discounted pricing which is clear, fair, and transparent as to the contents included, and made with a view to maximising your flexibility in choosing and adding the Services that You need during the whole SQE prep period, We have introduced Smart Credits (SC or Credits). Instead of lectures, smart events or mock stations You purchase SC at a price of £1 per 1 Credit. The Credits therefore function as coupons, that You may later convert into mock stations or other Services by means of placing an order: booking the mocks, Group sessions or purchasing access to lectures. 

(iv) How to purchase: You may either “pay as you go” by adding and paying for a particular item or You can make a bulk purchase topping up your account with a particular amount of money. In either case You may be entitled to a discount, please see Section B, below, in this respect. In order to make an estimate of the amount required please use our Smart-calculator before placing your order. 

B. DISCOUNTS ON BULK PURCHASES OF INDIVIDUAL ITEMS

SQE2 Practice: discounts shall be calculated as follows – 

1. There are 3 thresholds which entitle You to a discounted price as provided in the table below (Thresholds):  

Cumulative Total (£)	Discount
1000 – 1499	5%
1500 – 1999	10%
2000+	15%

2. The under-threshold fees paid for the services You purchase shall be added to your Cumulative Total. Upon reaching a threshold, they shall entitle you to the respective discount displayed in the table above on any further purchases. The total discount on any purchase is capped at 15% of the originally displayed un-discounted price of the items being purchased. 
3. You further may choose whether or not to apply a discount to your purchase. Please note that applying a discount to your purchase will substantially reduce the amount of any refund You will be entitled to if You request one. See Section F. REFUND below. If You opt to apply a discount, it will apply to all your purchases and may not be changed. 
4. If You opt to apply a discount to your purchases, the respective discount shall be automatically applied to any purchase made at the time of that election, and to any further purchases You make, until You reach another higher Threshold, at which time the corresponding greater discount will apply to further purchases. 
5. Discounts cannot be applied retrospectively: upon reaching a Threshold You shall be entitled to a discount on the purchase taking place at the time, and on future purchases, but this shall not apply to your previous purchases. Your previous purchases shall however remain relevant to the calculation of your Cumulative Total.

Example: Your first purchase is for £999, which is just below the first Threshold. You then later purchase some additional mocks for the amount of £240, causing your Cumulative Total to exceed the first Threshold. In this case, if You opt to apply the discount, the price You will pay for this purchase (£240 ) will be reduced by 5% leaving a total payable of £228 in this case. Any further purchases You make will also benefit from this 5% discount until You reach a higher discount Threshold. However, You will not be entitled to any discount on the initial purchase of £999.

6. The discounts apply to all the services provided by Us, except those that are already sold as a package, including but not limited to: SQE2 Skills Pack and Special SQE2 packages for the QLTS candidates and LPC grads. For the avoidance of any doubt, the discounts shall not apply to the purchase of SCs.

C. PACKAGES 

NEITHER OF THE PACKAGES IS SUBJECT TO ANY REFUND AS PROVIDED IN SECTION F, BELOW.

As a matter of good practice which We developed during QLTS, We are offering a discounted price on the following Theory and Group sessions, sold as a package:

(i) SQE1:

Package A FLK1 & FLK2

• 13-month subscription to the following materials with a 12-month subscription to the Oxford University Press (OUP) SQE Prep & Practise.
• Live & Recorded lectures + OUP SQE Prep & Practise manual with approximately 1200 multiple-choice questions + Synopsis Notes + Flashcards.
• Challenging questions database- 100
• Full preparation package for FLK1 & FLK2 with the option to extend the subscription for £300 per annum.
• Suitable for foreign lawyers, who have not completed LLB in the UK and non-law graduates.

Package A FLK1 & FLK2	Recorded lectures	No of lectures	Flashcards	Interactive live revision lectures	OUP SQE Prep & Practise (12 months)
Criminal Practice	✓	4	✓	✓	✓
Criminal Law	✓	3	✓	✓	✓
Trust	✓	3	✓	✓	✓
Land Law	✓	3	✓	✓	✓
Property Practice	✓	4	✓	✓	✓
Wills and the Administration of Estates	✓	4	✓	✓	✓
Solicitors Accounts	✓	1	✓	✓	✓
Tort	✓	3	✓	✓	✓
Contract	✓	4	✓	✓	✓
Dispute Resolution	✓	4	✓	✓	✓
Business Law and Practice	✓	4	✓	✓	✓
Consti, Admin & EU law	✓	3	✓	✓	✓
English Legal System	✓	1	✓	✓	✓
Legal Services	✓	1	✓	✓	✓
Live-streamed interactive sessions
Individual study plan
Mentor consultations
General guidance on SQE2 exemptions
Challenging questions database
Price		£2095		£325	£450
Total price					£2870
Discounted price: SQE1 Subjects				-£1070 Discount	£1800

*Interactive live-revision lectures (LRL) are conducted to address your inquiries, discuss law updates, and work through the multiple-choice questions together. They additionally are regulated by the SMART EVENTS BOOKING POLICY (LEGAL THEATRE), which shall prevail where inconsistent with this Price Policy. 

Mentor Consultation is conducted as a one-to-one or group session. Its purpose is to assist with the development of an individual study plan and provide guidance for the preparation. Any complex law questions or inquiries will be addressed during the Revision lectures.

Mentorship Programmes as Part of Package A FLK1 & FLK2:

We introduce mentorship programmes for overseas aspiring solicitors from select jurisdictions, named ‘XX SQE1 Study Groups’. If you are accepted into these groups, you will receive mentorship from experienced professionals who share your legal origins. Acceptance into a group is at the mentors’ discretion. The role of the mentors is:

• Supervision and Support: Answering very basic questions to ensure understanding and clarity.
• Tracking Progress: Keeping aspiring solicitors on track through monthly meetings.
• SQE1 & Career Guidance: Guiding you through the SQE1 preparation process with tips, techniques, and general career and employment advice.

The mentorship is conducted via Mentor Consultations. Now there are the following Mentorship Study Groups:

• India Study Group
• African Study Group
• French-Speaking Study Group

Package B FLK1

• 13-month subscription to the following materials
• Recorded lectures + Synopsis Notes + Flashcards
• Expanding the Challenging Questions Database for FLK1
• Suitable for those who have previously failed FLK1
• Does not include a subscription to live lectures or meetings with a mentor.

SQE1 FLK1	Recorded lectures	No of lectures	Flashcards
Business Law and Practice	✓	4	✓
Dispute Resolution	✓	4	✓
Contract	✓	4	✓
Tort	✓	3	✓
Consti and Admin & EU law	✓	3	✓
English Legal System	Free	1	✓
Legal Services	✓	1	✓
Challenging questions database FLK1		✓
Total price			£500
Discount			£460

Package C FLK2

• 13-month subscription to the following materials
• Recorded lectures + Synopsis Notes + Flashcards
• Expanding the Challenging Questions Database for FLK2
• Suitable for those who have previously failed FLK2
• Does not include a subscription to live lectures or meetings with a mentor.

SQE1 FLK2	Recorded lectures	No of lectures	Flashcards
Property Practice	✓	4	✓
Wills and the Administration of Estates	✓	4	✓
Solicitors Accounts	✓	1	✓
Land Law	✓	3	✓
Trust	✓	3	✓
Criminal Law	✓	3	✓
Criminal Practice	✓	4	✓
Challenging questions database FLK2		✓
Total price			£500
Discount			£460

Limited bursaries are available for Ukrainian lawyers and those in need. Please contact us at info@superexam.uk for more information.

(ii) SQE2:

SQE2 Skills Package

SQE2 Skills Package	No	Price breakdown, £
Legal writing lecture – LWL	11	100
Legal drafting lecture – LDL	6	300
Legal research lecture – LR	1	50
Case & matter analysis – CMA	2	Free
Client interview lecture (including attendance note) – CIL	1	50
Advocacy lecture – AL	1	50
Live-streamed interactive group sessions: Seminars, Live lectures, Live-streamed mocks (Legal Theatre)	during the subscription period	250
Legal writing mocks for self-practice	1
Legal research mocks for self-practice	3
Legal drafting mocks for self-practice:
Criminal litigation	6
Property law	3
Wills	3
Civil litigation	2
Business law	2
Discount		120
Total		680

Note, the Live-streamed interactive sessions and Live-streamed mocks (Legal Theatre®) are regulated by the SMART EVENTS BOOKING POLICY (LEGAL THEATRE), which shall prevail where inconsistent with this Price Policy. 

Note, the SQE skills lectures are developed based on our personal experience of passing the assessment and also coaching the aspiring solicitors for the QLTS OSCE. They are carefully prepared to provide You with the skills and knowledge necessary to adopt a pragmatic approach when undertaking a particular SQE2 skills assessment. Such lectures are also designed to facilitate the practical application of the relevant skills to mocks and actual assessments, with the aim of helping You to excel at the same.

Only two SQE2 assessments are different from QLTS OSCE, namely: 

1. Matter analysis, which is an entirely new assessment; and 
2. Legal research, which is substantially different from the same under the QLTS regime. 

Since the above two assessments are a novelty for the SQE training, We will require some period of practical teaching and coaching for those two assessments in order to develop the pragmatic approach and tips necessary, and to reflect these in the skills lectures.  

Note, guidance from the lectures alone may not be enough to prepare for the SQE2 assessments. These lectures are intended to facilitate, expedite and reduce the required number of the mock stations in order to develop your personal skills and exam techniques. It is therefore strongly suggested that, in addition to the relevant lectures, You undertake further relevant personal study.

SQE2 Oral Package

SQE2 Oral Package	No	Price breakdown, £
Client interview	1	70
Attendance note suggested answer	1	35
Advocacy	1	120
Matter analysis	1	120
Discount		25
TOTAL		320

SQE2 LPC Package

SQE2 LPC Package	No	Price, £
Client interview	2	140
Attendance note individually marked	1	120
Attendance note suggested answer	1	35
Advocacy	1	120
Matter analysis	1	120
Legal writing	1	120
TOTAL	7	655
Notes in 5 areas of law	5 practice areas
SQE2 Skills Pack (incl. 20 SQE2 written mocks for self-practice)		680
Discount		120+85=205
Total		1250

SQE2 Advanced Package

SQE2 Advanced Package	No	Price breakdown, £
Client interview	4	280
Attendance note individually marked	2	240
Attendance note suggested answer	2	70
Advocacy	2	240
Matter analysis	3	360
Legal writing	2	240
Legal drafting	1	120
Legal research	1	120
TOTAL	17	1670
Law lectures and notes	5 practice areas
SQE2 Skills Package (incl. 20 SQE2 written mocks for self-practice)		680
Discount		360
Total		1990

SQE2 Advanced + Package

SQE2 Advanced + Package	Price breakdown, £
SQE2 Advanced Package	1990
Law lectures in 5 practice areas: Business, Property Practice, Wills and the Administration of Estates, Civil Litigation, Dispute Resolution	300
TOTAL	2290

Combined package SQE1 (FLK1&FLK2) +SQE2

Combined package SQE1 (FLK1&FLK2) +SQE2
Package B FLK1 & FLK2	Recorded lectures	No of sessions	Price per session, £	Total price, £
Criminal Practice	✓	4	35	140
Criminal Law	✓	3	35	140
Trust	✓	3	35	70
Land Law	✓	3	35	105
Property Practice	✓	4	35	140
Wills and the Administration of Estates	✓	4	35	140
Solicitors Accounts	✓	1	35	35
Tort	✓	3	35	105
Contract	✓	4	35	140
Dispute Resolution	✓	4	35	140
Business Law and Practice	✓	4	35	140
Consti, Admin & EU law	✓	3	35	105
English Legal System	✓	1	Free	N/A
Legal Services	✓	1	35	35
Total SQE1		42		1435
SQE1 Package Discount				£999
OUP Prep & Practise (manual with tests)				450
				£1,449
SQE2 ADVANCED PACKAGE				£1,990
Interview + Attendance note		2	190	380
Interview + Model answer		2	210	210
Advocacy		2	120	240
Matter analysis		3	120	360
Legal writing		2	120	240
Legal drafting		1	120	120
Legal research		1	120	120
SQE2 Skills Pack
TOTAL				£3,439
Smart Bursary Programme (Limited)				£3,000

Neither of the above packages is subject to any refund of the unused mocks or Credits as provided in Section F, below. If You have not completed some of the mock stations and have already sat and passed the exam, You may complete them at a later stage as a part of the SRA’s continuing competence requirement and these may be added to the annual declaration which You must submit to the SRA annually when renewing your practising certificate. You shall not be entitled to any additional discount under Section B. DISCOUNTS ON BULK PURCHASES, but any relevant sums paid shall contribute to your Cumulative Total, and You shall be entitled to the respective corresponding discounts, in accordance with the Thresholds, on your subsequent purchases. 

(iii) LIVE-EVENTS SUBSCRIPTION 

We conduct live revision lectures monthly, aimed at reviewing law updates, addressing your questions, enhancing our pre-recorded materials, and analysing SQE1 multiple-choice questions. These lectures may focus on specific subject groups, particularly regarding law updates. You are encouraged to submit your questions and requests well in advance. An annual subscription to these lectures can be purchased at a reduced price of £250. Note, subscription to these live lectures is included in some SQE1 and SQE2 packages.

(iv) COURSES

A course is a structured programme of services delivered according to a predefined timeline. It specifies the order of subjects, is subdivided into modules consisting of tasks, and may have defined timeframes for completion. 

By purchasing an SQE Package, You gain access to related course materials on the SUPERexam platform. These materials can be accessed in different sections of the platform – Library, Events, Booking (collectively referred to as ‘the Marketplace‘) – as well as within a structured course related to these materials.

If You purchase a course directly from the Course section of the SUPERexam platform, You will have access only to the course materials, not to additional materials in other sections of the platform, even if they are included in the course. This limitation is due to technical reasons. Should You need access to these materials in the Marketplace, please contact us at info@superexam.com, and we will grant You access.

When purchasing a course, You obtain only the compulsory components and may at any time choose to purchase electives separately.

The contents of the packages and courses, along with their essential terms, are displayed on the platform in their respective descriptions. In the event of any inconsistency between these Terms and Conditions and the terms specified in the packages and courses as displayed on the platform, the latter shall prevail. Please note that these terms and conditions may not cover absolutely all the packages and courses displayed on the platform.

(v) CONTINUOUS PROFESSIONAL DEVELOPMENT 

Smart Lawyers Global Club 

Subscription includes:

• Library: Access to all the English Law recorded lectures, notes, and case lists on the SUPERexam platform.
• Live-streamed Events: Access to all our lectures and workshops on law updates and revision.
• Certificate: Annual certificate of completion.
• Royalties earned on your content.
• Commissions and Referrals.
• Discounted prices for various courses and masterclasses.

Condition: Must be a qualified solicitor (practising or non-practising).

Subscription Fee (per annum):

• Our SQE1 graduates (who have had access to all the lectures): £300
• Our SQE graduates (who have not had access to all the lectures): £450, with further extensions at £300 per year.
• Non-graduates: £600 for the first year, with further extensions at £300 per year.

D. REGISTRATION

We will provide You with brief instructions on how to register with the Superexam platform. These instructions will include guidance on how to book the mock stations. When registering on the platform You must provide your full, real name, as it appears on any state or government identification (e.g., birth certificate, driver’s licence and passport). Only our tutors will be able to see your full name. You may further choose a nickname for yourself by inserting it into a designated box under the name section when registering. 

E. ACCESS 

Subject to your full compliance with our Regulations, We shall grant You a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access the Superexam platform. Any use of the platform in excess of this license is strictly prohibited and constitutes a violation of our Regulations. In instances of such violation, We reserve the right to terminate your access to the Superexam platform, and to pursue any further relevant legal action. 

Upon completing registration, you may choose to join a specific Study Group (SG) tailored to users preparing for a particular exam or exam sitting. You have the option to be a member of several SGs simultaneously. We reserve the right to assign or allocate you to a particular SG at our discretion based on the information provided. This facilitates our communication with you and the regulation of access.

The SGs are structured as follows:

1. Exam Sitting Groups: These are tailored to specific exam sittings, such as SQE1 January or Winter 20xx, or SQE2 July 20xx.
2. Mentorship Groups: These groups are designed for SQE1 preparation and are tailored to the candidates’ backgrounds. They include mentorship groups for Indian, African, French, and Ukrainian candidates. These groups are moderated by experienced tutors and mentors, promoting peer collaboration, providing cultural insights, and facilitating targeted preparatory activities.
3. Candidate’s Objectives: Specifically for SQE2 resitters, offering focused support and strategies for improvement.

Each SG has its own Online Booking Policy. If you purchase or book individual items as defined in A. PRICE: INDIVIDUAL ITEMS without joining a specific SG, you will be subject to the General Online Booking Policy. See Schedule 1 below.

SQE1

The Live Lectures Pack grants you a 13-month subscription starting from the date when access to the materials is granted, regardless of which SQE1 course and/or Study Group you are enrolled in. Unless You are enrolled on the tailored course for a specific SG, the SQE1 Course is available in three timeline options to suit diverse candidate profiles:

• 13-Month Course: Recommended for foreign-qualified lawyers or candidates without prior legal education, covering two exam sittings (January and July).
• 9-Month Course: Designed for lawyers from Commonwealth jurisdictions, covering two exam sittings (January and July).
• 6-Month Course: Tailored for UK law graduates (LLB or GDL), focusing on one examination sitting (January or July).

For example, if you select a 6-month or 9-month course and find that you are unprepared by your initially chosen exam date, you will retain access to the materials for the full 13-month period. Should you require access beyond the initial 13 months, it can be extended for an additional £300 for another 6 months, or £500 per annum.

SQE2

(i) Each SG has an intensive prep period which starts approximately 2-2.5 months before the first exam date for the relevant sitting. You will be provided with options to choose within in this respect. 

Your allocation to a particular SG gives You the following advantages:

• Priority booking during the intensive period allocated to this group;
• Priority marking – your work will be given priority status in terms of marking during your SG’s intensive prep period; 
• Priority list for the group’s seminars registration;
• Priority support  

(ii) Each SG has three important dates: 

1. Start date – when the intensive prep period commences – approximately 2-2.5 months before the first exam date for this exam sitting;
2. End date – when the intensive prop period is finishing – the last exam date for this sitting;
3. Results date – the day when the results are released.

(iii) Your entitlement to access through the platform shall depend on the Service You purchase:

1. Mock stations: You will have access to the mock materials for 9 consecutive calendar months beginning on and including the date on which the first booked mock was released to You (Release date) or until the End date of your SG, whichever is the earlier. If You subsequently do not pass the assessment with your SG and indicate the required details in your account on or after the Results date, any remaining balance of the 9 months access will be automatically restored until its expiration. 

You may also request to transfer to the next study group free of charge if (the both conditions must be met), – 

1. You submit an application to do so within the period of 60 calendar days beginning on and including the first Release date; and 
2. The transfer request is submitted before the Start date for your current SG’s intensive prep period. 

In order to change SGs after the expiration of the time frames provided immediately above, You will be charged a Transfer fee in accordance with the provisions below.

2. Theory including Skills Guide – cannot be extended. You may purchase particular lectures or Group sessions applying the discount available under your Cumulative Total. In this case the access shall be granted for 9 months beginning on and including the date on which access to the relevant materials is first granted. 

(iv) Transfer Fee: access to the materials may be extended for a further period of 9 months upon payment of a transfer fee. This shall be calculated as 10% of your Cumulative Total, including the price for the booked, but not yet handled mocks. After payment of the Transfer Fee You shall choose one of the available SGs, the End date of which is within a 9 month period calculated from the date of the payment (inclusive). Following receipt of payment, We shall restore your access to the mock materials, which You have already accessed, and You shall be entitled to the SG advantages as provided in E(i) above.

For example, on 1 Jan 2022 You subscribed for the SG Apr 2022 with a Cumulative Total of £1600. The intensive prep period is starting on 1 Feb 2022, but You will be able to book the mocks from the registration date and will have access until 22 Apr 2022. If for some reason You cannot attend the exam, You may change your SG from Apr 2022 to Oct 2022 free of charge, subject to submitting the request before 1 Feb 2022. Otherwise You would have to pay the Transfer Fee, which is calculated as follows: £1600 @ 10% = £160

F. REFUND 

You may opt to redeem any unspent Credits, subject to the total amount of such Credits exceeding the value of £20 (i.e., 20 SC). For the avoidance of doubt, any SC balance below £20 may not be redeemed for its cash value, but may still be applied towards your further purchases. 

The amount of any refund to which You are entitled under this policy shall depend on the party initiating it: 

(i) If We initiate the refund – We shall return to You all sums in full which You have paid in advance for unused services booked* but not yet provided by Us. With regard to the services in respect of which any refund is initiated by us, We shall provide You with reasonable notice prior to terminating your access to the same. 

(ii) If You initiated the refund  – You may request the refund of the unused SC (not yet applied to book* any mocks) as follows:

1. Practice – with the exception of the Special SQE2 packages, the refund is available as follows:

1. Non-discounted purchases – money for the SC shall be returned to You upon request, subject to a 10% arrangement fee to be paid in compensation. You shall bear the refund costs.
2. Discounted purchase – money for the SC shall be returned to You upon request, subject to 30% arrangement fee to be paid in compensation. 

Example: Your first purchase was for £1000 with a 5% discount. So, You paid £950. On your second purchase You added extra mocks for £600, which entitled You to a 10% discount on that purchase. After that You requested a refund of 100 Credits, equal to £100. Since the purchases were discounted, We would deduct 30% from the sum as an arrangement fee. So, out of 100 SC You will receive £70 (100 less 30%). 

*A mock station is deemed to be booked, at the point at which the mock materials are released to You via your classroom on the Superexam platform. It does not matter if You accessed them or not. 

2. Theory (including the Skills Guide) – the refund, access and other possible issues are regulated by the Terms and Conditions.

The refund cannot be partial and applies to all Credits which You currently have on your account. Money paid by You for Credits shall be held by Us on trust until You either utilise these Credits by paying for the mocks, or obtain a refund. YOU SHALL NOT BE ENTITLED TO ANY INTEREST ON THE MONEY AND/OR EXPRESSLY AGREE TO WAIVE ANY SUCH INTEREST.

(iii) Non-refundable

You shall not be entitled to a refund in relation to any of the following:

1. Money or SC used to purchase the minimum number of the mock stations purchased jointly with the skills lectures under (iii) SQE2 Theory: Lectures*;
2. Situations to which para 2 of the Termination & Refund section in the Terms and Conditions applies;
3. Any circumstances as may be provided for in the Refund section of the Online Booking Policy applicable to your Study Group or expressly agreed between You and Us;
4. Special SQE2 packages or SQE2 Skills Package.

G. LIABILITY

1. Unless prohibited by the law, Our total cumulative liability under or in connection with the Services supplied, shall not exceed £120 or the sum paid by You for a particular item of the Service in question (for example mock station, lecture, OSGS), whichever is smaller. Where relevant provisions of applicable law prohibit the limiting of liability to the figures above stated,  Our cumulative liability in respect of the above, shall be limited to the minimum figure permitted by applicable law.

2. YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVE ANY RIGHT THAT YOU MAY HAVE TO THE AWARD OF PUNITIVE, EXEMPLARY OR SIMILAR DAMAGE.

H. DISPUTE RESOLUTION

1. In the event of any dispute arising out of or in connection with THIS AGREEMENT AND/OR THE SERVICES PROVIDED TO YOU, either party shall invite the other party to commence negotiations to resolve the dispute. Any invitation to negotiate shall be issued in writing, in the usual manner in which the parties communicate in writing.

2. If the parties do not reach a settlement within 60 calendar days of one party having invited the other in writing to negotiate, the dispute shall be exclusively and finally resolved by arbitration in accordance with this clause.

3.  The seat of arbitration shall be Singapore, but the parties agree to hold hearings and/or meetings (if any) virtually or in any suitable location and/or by any suitable means of simultaneous communication. The language of arbitration is to be English. The arbitration tribunal shall consist of a sole arbitrator appointed in accordance with the DELOS Rules of Arbitration. 

4.  By submitting their dispute to arbitration under the DELOS Rules of Arbitration, the parties agree to comply with any award without delay and waive their right to any form of recourse insofar as such waiver can validly be made.